Note: This is an error message from the Event Log, not from AppAssure.
The IdleTimeout registry value specifies the amount of time, in seconds, that the VSS service will wait when it is idle. If this timeout value is reached and there are no tasks for it to perform, the VSS service will shut down.
This registry value can be found under the following registry key:
If this registry value does not exist:
The actual timeout value that is used is 180 seconds (3 minutes) by default.
You can create a value with the name IdleTimeout and the type DWORD and set it to the desired value.
If this registry value is set to 0 seconds:
The actual timeout value that is used is 180 seconds (3 minutes).
If you set this registry value:
VSS uses the timeout value that you set.
You can specify any value between 1 and FFFFFFFF seconds. However, it is recommended that you choose a value between 1 and 180 seconds.
Windows Server 2003 and Windows XP: This registry key is not supported.
For Additional info, see: http://msdn.microsoft.com/en-us/library/windows/desktop/bb891959(v=vs.85).aspx