Return
-
Title
How to clear out Appassure log files and event databases that are filling up C: drive -
Description
If the the Appassure installation files are located on C: and the volume gets full, which prevents the core service from being started. There are some Appassure log files and event databases that may be clearied out. or deleted. -
Resolution
WORKAROUND:
Clear out the Gibraltar log files that are filling up the C: volume:Remote into the core server,
1. Navigate to the path C:\Users\All Users\Gibraltar\Local Logs\AppAssure (and the core service does not need to be stopped and restarted)
In some scenarios the file is located at C:\ProgramData\Gibraltar\Local Logs\AppRecovery
2. Delete the *.GLF log files from this folderTo clear the MongoDB events (which will also improve the speed of the GUI response), please refer to this KB article found at http://www.appassure.com/support/KB/clearing-the-mongodb-events/ (https://support.quest.com/kb/118217)
__________
Is your Rapid Recovery solution working as efficiently as possible? Learn more about our Rapid Recovery Health Check.