In order to successfully install the AppAssure Agent, please complete the following:
1. Uninstall the hotfix if it is already installed on your system:
Control Panel > Programs and Features > View Installed Updates
In the search field, enter the following: KB970770
NOTE: Reboot is required to complete the uninstall.
2. Download and install the correct 64-bit or 32-bit version of the hotfix that applies to your system.
NOTE: Reboot is required to complete the installation.
3. Run the AppAssure Agent installer and continue with the installation.