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Displaying 1-25 of 1894
Top-Ten Powershell cmdlets for Managing Rapid Recovery (132097)

The functionality of the Core is managed by the Rapid Recovery PowerShell Module. This allows for the administration of the Rapid Recovery Core through scripts and the command line interface. A list of available PowerShell ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 12/15/2017
(2 Ratings) 8421 views
Checking Recovery Points fails with "Could not find part of the path 'C:\Windows\system32\Deleted'." (132036)

Checking Recovery Points fails with "Could not find part of the path 'C:\Windows\system32\Deleted'.". Stack Trace Example: Replay.Core.Implementation.RecoveryPoints.Checks. RecoveryPointCheckException: Failed to mount ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 12/15/2017
(0 Ratings) 884 views
How to upgrade to the most recent version of Rapid Recovery 6 (181997)

This KB gives best practice and recommended steps for upgrading previous AppAssure and Rapid Recovery builds to the most recent version of Rapid Recovery 6. For the most up-to-date and detailed instructions regarding ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 12/13/2017
(10 Ratings) 23575 views
TLS 1.0 Security Vulnerability (235006)

TLS 1.0 contains many security vulnerabilities and is being removed from use by many software companies. Quest AppAssure is one such software. On January 29, 2018, the Quest Rapid Recovery/AppAssure license portal will stop supporting TLS 1.0 connections. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 12/13/2017
(0 Ratings) 74 views
Repository Error Dvm_NoBlock (119989)

Transfers fail with the following error: The transfer of one or more of your volume images from a protected machine to the Core fails with the following error: “Failed due to multiple errors. Volume transfer failed: Transfer failed for volume '(Volume Labeled 'System Reserved')'. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 12/7/2017
(1 Ratings) 9659 views
Transfer fails with error "A call to a remote server timed out" (154109)

Transfers fail with the following error on the agent: ERROR 2015-06-17T10: 28:18 [20] - Replay.Agent.Implementation.Transfer.TransferDataChannel (RemoteEndPoint=10.6.0.51:64432). Sending of volume data at byte offset 0x18e4c2000, byte length 0x400000 failed. ...

Product(s): AppAssure
Last Updated On: 12/1/2017
(1 Ratings) 2064 views
SQL Attachability fails for Databases with FileStreams (134081)

Attachability check on file stream databases fails with the following error: "The attachability check for the database from instance has failed. The recovery point doesn't contain volume(s) for files: 'X:\ '. Please, adjust the protection ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 12/1/2017
(0 Ratings) 2093 views
Mounting a Recovery Point Fails with Sequence contains more than one Matching Element (150770)

Mounting a Recovery Point fails with "Sequence contains more than one Matching element." The Core is unable to expand the recovery point if it contains two or more volume images with the same name. Web UI Error example ...

Product(s): AppAssure
Last Updated On: 12/1/2017
(0 Ratings) 1399 views
Create a 16+ TB repository and seeing the error exceeds the maximum allowed file size for NTFS files (121687)

When trying to create a repository that is over 16 TB repository on Windows 2012/2012 R2 and seeing the error: "e:\repo' size 16.5 TB (18141941858304 bytes) exceeds the maximum allowed file size for NTFS file system. Please ...

Product(s): AppAssure
Last Updated On: 12/1/2017
(1 Ratings) 3329 views
Nightly Checksum Check for Exchange 2013 fails with the error ‘Checksum check Mismatches’ (127986)

Checksum check for Exchange 2013 fails with the error 'Checksum check mismatches'. Logs may show: ERROR 2014-07-31T23: 16:45 [142] - Events.Protection.Exchange.ChecksumCheckF ailedForDatabaseDueToCorruptionEvent (). ...

Product(s): AppAssure
Last Updated On: 12/1/2017
(1 Ratings) 5369 views
Default ports used by AppAssure and Rapid Recovery (119905)

This article provides a complete listing of network ports required by AppAssure and Rapid Recovery to facilitate communication of the various application processes including agent protection, replication and virtual standby. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 11/28/2017
(8 Ratings) 21973 views
WireShark Network and Replication Troubleshooting Guide (118165)

This article describes the network testing technique and steps necessary to perform a network test using the WireShark network protocol analyzer. You may receive the following error during replication/transfers. ERROR 2013 ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 11/28/2017
(1 Ratings) 5119 views
Backup Transfer Fails with Segment Size error (119318)

Backups fail with the following transfer error: Request to read 0×80 blocks returned a response with 0x8ff54250 bytes, which is longer than the max segment size of 0×400000. This error occurs when the expected segment size of the transfer has been modified in some way. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 10/30/2017
(0 Ratings) 4927 views
iSCSI attached volumes do not appear as volumes that can be protected (128633)

When selecting what volumes to protect with AppAssure/Rapid Recovery iSCSI attached volumes do not appear. This can be caused by the agent using the WinAPI service to connect to the local disks and not the Virtual Disk Service (VDS). ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 10/27/2017
(0 Ratings) 2259 views
Sizing AppAssure and Rapid Recovery Deployments (118407)

PLEASE NOTE: A new sizing guide has been drafted in regards to sizing Rapid Recovery and AppAssure Cores. To download the Data Protection Sizing Guide for Rapid Recovery, AppAssure, and and DL Series Appliance ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 10/22/2017
(14 Ratings) 37584 views
How To Stop the Core Service (119400)

At some point, you will need to stop the Core Service for Product or Windows maintenance. The following Resolution details the steps necessary for a Graceful Shutdown. NOTE: If the Core Service is not stopped before a server ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 10/12/2017
(13 Ratings) 49026 views
How to Manually Restart all VSS Writers when in a Failed State without Rebooting (129774)

There are instances when snapshots are failing due to an agent's VSS writers being in a failed state but it is impossible or not desirable to restart the server until at least after business hours. The VSS writers may be in a failed state for many different reasons. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 10/6/2017
(11 Ratings) 191492 views
How to write Archives to Tape (140436)

Neither current builds of AppAssure nor Rapid Recovery integrate directly with tape backup solutions. However, writing Archives to Tape can be done indirectly. Please see the steps below and suggested best practices. Writing to Tape: ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 10/5/2017
(3 Ratings) 5456 views
Restoring SQL Databases (119411)

You need to recover a SQL database or table from a recovery point. Click here for a step by step instructional video of this process. Complete the following steps. Launch the Core Console. Click on the agent machine and go to the Recovery Points tab. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 10/5/2017
(2 Ratings) 10748 views
Failed Boot Selection Error (120707)

You receive a boot selection failed error after restoring or exporting a Windows 7 or 2008 machine. After restoring or exporting a Windows 7 or 2008 machine, the machine fails to boot and give you this error: Error: 0xc000000e ...

Product(s): Rapid Recovery, AppAssure, Replay
Last Updated On: 10/2/2017
(0 Ratings) 4586 views
Unexpected Base Images Created in AppAssure 5 or Rapid Recovery 6 (118467)

Unexpected base images may be created occasionally within AppAssure 5 or Rapid Recovery 6. These base images may appear after an operation completes or a job finishes. The most likely root cause is due to hardware ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 9/29/2017
(8 Ratings) 19820 views
Finding Solutions in Technical Documents (127003)

Technical documents are your best resource for finding answers to you basic and advanced product questions. The most recent information, what is supported, minimum requirements, latest features, and install and user guides ...

Product(s): Rapid Recovery, Quest VROOM, AppAssure
Last Updated On: 9/13/2017
(0 Ratings) 3312 views
Cluster Shared Volumes (CSV) Report Event ID 5125 Error during Backups (119687)

After installing the AppAssure agent on the cluster nodes which have CSV volumes, the CSV volumes are labeled as restricted access and report an Event ID 5125 error during backups. Cluster Shared Volume 'Name' ('Names ...

Product(s): AppAssure
Last Updated On: 8/31/2017
(4 Ratings) 8377 views
Repository fails to mount successfully due to duplicate volume images (139917)

Your Repository may fail to mount successfully due to duplicate epoch number or duplicate file directories. Each duplicate type has their own symptom messages in the logs an d resolution steps. Below are examples that you may encounter in your logs. Duplicate Epochs. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 8/24/2017
(0 Ratings) 3532 views
Cannot mount Recovery Points with Windows Deduplication enabled (119442)

When protecting a machine that has Windows Deduplication enabled, you will receive a warning stating, "The volume which you are trying to protect has Windows deduplication on, which may cause issues with accessing the data.". ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 7/26/2017
(2 Ratings) 10598 views