Enable diagnostic logging in Active Administrator 6. x
VIA Start | Run, enter the command below, or temporarily modify the shortcut of Active Administrator console and click 'OK':
Depending on the operating system’s architecture the path may vary:
"C:\Program Files (x86)\ScriptLogic Corporation\Active Administrator 6\AAConsole.exe" /d
"C:\Program Files\ScriptLogic Corporation\Active Administrator 6\AAConsole.exe" /d
Reproduce the issue under investigation; if the problem requires acknowledgement of error messages, do so before proceeding to the next step.
Press the F8 key.
Click the "Copy to Clipboard" button.
Start Notepad.exe and paste the captured information into the document.
Save the file and send it to Quest Software support.
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