Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Scheduled Active Directory backups are no longer running
Description
The AD backup schedules have stopped running. There are no errors, and no tasks are shown for the schedule backups. Running the backups manually is successful
Resolution
Change the backup schedule to run at a different time:
Open the AA Console
Expand Configuration | Recovery Settings
Change the time(s) which the backup runs
If the backup still fails to run on the schedule, try clearing the cache:
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Active Administrator
8.6.3, 8.6.2
Topic(s):
Troubleshooting
Article History:
Created on: 7/12/2017 Last Update on: 1/31/2024
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.