KACE Systems Management Appliance 13.1 Common Documents

Prepare for the update Update the KACE Systems Management Appliance server using an advertised update Upload and apply an update manually Post-update tasks

Verify successful completion Verify security settings

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Resolved Server issues

The following is a list of server issues resolved in this release.

Table 4. Resolved server issues
Resolved issue	Issue ID
Importing LDAP users with no prefix could result in error.	K1-33860
It was not possible to access the SSL Certificate Form if SSL was enabled.	K1-33855
Error was seen when applying a manually created label to a device.	K1-33854
Offline patch package could be missing patch payloads.	K1-33853
Invalid LDAP labels in server settings could result in Oops page after logging in and forcing inventory.	K1-33791
Require organization selection at login setting was ignored.	K1-33789
Smart Labels imported across organizations were hidden under Label Management > Label.	K1-33768
SCAP scan results sometimes did not behave as expected.	K1-33767
Active Directory discovery schedule process did not behave as expected when it was unable to bind to Active Directory.	K1-33758
Run Now from the Script Detail page sometimes did not work as expected.	K1-33756
In a non-US locale, some numbers, like currency, could contain a comma and result in an error.	K1-33755
An error could be reported if All Locales were selected under Security > Windows Feature Updates > Subscriptions.	K1-33753
On the Networking Settings page, it was not possible to clear the Enable SMTP Remote Server (Outbound Relay) option and save the changes.	K1-33742
Error was seen when generating the Device+Software Catalog - Executables Inventory wizard report in the System Administration Console or Administrator Console.	K1-33738
Reset Tries from the Patch Catalog list page Choose Action menu required clicking Yes three times.	K1-33731
Inventory could fail when inventorying ESX device.	K1-33727
Error was seen when trying to search a quarantined device.	K1-33719
Windows Feature Update History was showing IDs instead of text.	K1-33718
Server: API requests that did not provide a user agent header always failed.	K1-33709
Expired software license asset user notifications were generated for licenses with no expiration date set.	K1-33702
You must download a catalog to title application message was showing after downloading the catalog.	K1-33696
Windows Feature Updates Catalog Missing column count was inaccurate.	K1-33613
Saving a patch schedule with special characters in messages showed escape characters in the patch notification.	K1-33530
Creating a report from the Asset History list page was missing value 2.	K1-33437
The Disable network traffic option was not available if Defender status is disabled or another anti-virus was running.	K1-33435
Dell Updates Smart Label creation could take a long time.	K1-33352
Task chains with a patch job as the second task did not always behave as expected.	K1-33284
Schedule info did not show correctly after disabling a Linux Package Upgrade Schedule.	K1-30725

NOTE: The option Enable webserver compression is removed from Settings > Control Panel > Security Settings in this release.

Resolved KACE Agent issues

The following is a list of KACE Agent issues resolved in this release.

Table 5. Resolved KACE Agent issues
Resolved issue	Issue ID
KACE agent MSI installer used different product ID when installing non-English Windows.	K1A-28

Known issues

The following issues are known to exist at the time of this release.

NOTE: Inventory of Agentless Ubuntu 21.04 devices fails for users who have a non-default shell of bash.

Known issue	Issue ID
Agentless inventory of macOS 12 incorrectly shows two volumes mounted to '/'.	K1-33162
Manually provisioning an SNMP device from Discovery Results page shows missing settings when SNMP walk is selected and that walk failed.	K1-33154
Nmap discovery type with TCP or UDP port scan options selected does not return opened ports.	K1-33005
Device Actions can sometimes fail when accessing them through a direct URL.	K1-32305
Login field does not update after user authenticates through SAML and the mapping was changed.	K1-32304
Large metering data can cause page to load slowly.	K1-32249
Managed Install snooze time is ignored. Snooze option does not reappear until next inventory interval.	K1-20832
Managed Install attempts used up during inventory when user alert is snoozed.	K1-20826

System requirements

The minimum version required for installing KACE Systems Management Appliance 13.1 is 13.0. If your appliance is running an earlier version, you must update to the listed version before proceeding with the installation.

The minimum version required for upgrading the KACE Agent is 11.0. We recommend that you always use the same version of the agent and the KACE Systems Management Appliance.

Starting in version 12.0 of the appliance, earlier KACE Agent versions, such as 11.1, must be signed specifically for your appliance version. For example, if you are using KACE Agent 11.1 with the 12.1 version of the appliance, you must obtain and install the KACE Agent 11.1 KBIN file that is signed with the 12.1 appliance key. You can download signed KACE Agent KBIN files from the KACE Systems Management Appliance Software Downloads page.

NOTE: The KACE Agent RPM package can be installed on managed SUSE Linux devices only when the libxslt-tools package is installed before the agent package.

To check the appliance version number, log in to the Administrator Console and click Need Help. In the help panel that appears, at the bottom, click the circled 'i' button.

Before upgrading to or installing version 13.1, make sure that your system meets the minimum requirements. These requirements are available in the KACE Systems Management Appliance technical specifications.

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For virtual appliances: Go to https://support.quest.com/technical-documents/kace-systems-management-appliance/13.1-common-documents/technical-specifications-for-virtual-appliances/.

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For KACE as a Service: Go to https://support.quest.com/technical-documents/kace-systems-management-appliance/13.1-common-documents/technical-specifications-for-kace-as-a-service/.