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Secure Storage backups fail with error "Cannot create backup copy on a secure storage server. Failed to call agent operation."
Description
The following error is seen when performing baremetal Backup with Secure Storage Server on RMAD version 10.2:
Cannot create backup copy on a secure storage server. Failed to call agent operation. 'C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\CopyBackupOperation.ps1 : Object reference not set to an instance of an object. At line:1 char:1 + & 'C:\Program Files\Quest\Recovery Manager for Active Directory Fores ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,CopyBackupOperation.ps1 C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\CopyBackupOperation.ps1 : System.NullReferenceException: Object reference not set to an instance of an object. at QuestSoftware.RecoveryManager.AD.PowerShell.RmadCmdlet.ProcessRecord() at System.Management.Automation.CommandProcessor.ProcessRecord() At line:1 char:1 + & 'C:\Program Files\Quest\Recovery Manager for Active Directory Fores ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,CopyBackupOperation.ps1 '
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Recovery Manager for AD Disaster Recovery Edition
10.3.1, 10.3, 10.2.2, 10.2.1, 10.2, 10.1.1, 10.1, 10.0.1, 10.0
Topic(s):
Troubleshooting
Article History:
Created on: 4/21/2023 Last Update on: 4/19/2024
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