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InTrust Product Notification

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Informational

If you use real-time collections in InTrust, you may experience InTrust server performance degradation. 

How does this affect me?

The symptoms include frequent InTrust configuration database locks and slow response in InTrust Manager and InTrust Deployment Manager. This happens due to accumulation of temporary data in the InTrust configuration database.

Resolution

Please review the following KB article, Poor InTrust Server Performance in Organizations with Real-Time Collections for further details on this issue and resolution.

We apologize for the inconvenience this issue may have caused.

Be sure to check out the InTrust Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, life cycle tables, training, and a product user forum.