If you are using CentOS and Red Hat Enterprise Linux (RHEL) 6.x systems as the backup proxy, and the Primary Transport Mode is set to HotAdd or Auto and the Fallback Transport Mode is set to none, a VMware VDDK library prevents the backup proxy from opening the VM disk in HotAdd transport mode and causes it to open in NBD transport mode instead.
The Diagnose Virtual Machine method includes some predefined tests, which are used to identify issues in virtual machine setup that can cause failures when the plug-in performs the following activities:
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Start the Backup Job Wizard, and click next to the Selections list. |
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Click the virtual machine, and select Diagnose Virtual Machine from the context menu. |
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View the results in the Diagnostic Results dialog box: |
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Results: This tab shows the results of the diagnostic tests (passed or failed). |
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Recommendations: This tab includes suggestions to correct the issues detected during the tests. |
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Virtual Machine: This tab shows general information about the virtual machine. |
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When you enable tracing, the Plug‑in for VMware generates the following two files along with the other trace logs:
When you send the trace files to Quest Technical Support, ensure that these two files are included.
The Plug‑in for VMware uses the VMware VDDK API for the following operations:
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If the plug-in is installed on a NetVault Backup Client, click Client Settings; in the clients table, select the client, and click Next.
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Windows: <System Drive>\Windows\Temp\vmware-SYSTEM |
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Linux: /tmp/vmware-root |
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