MessageStats 7.8 - Report Pack for Lync & Skype for Business Release Notes

Microsoft Lync® and Skype for Business Server are communications servers that provide the infrastructure for real-time (synchronous) communications including: instant messaging, file transfers, voice over IP (VoIP), peer-to-peer (audio, video, desktop sharing) sessions, and conferences (audio, video, and web).

The MessageStats Report Pack for Lync & Skype for Business Server provides the ability to gather usage data from Microsoft Lync and Skype for Business server deployments. The application gathers information from your Lync or Skype for Business environments and reports detailed information about unified communications usage (such as top users, server activity totals, and calculated chargeback costs by department and by user).

MessageStats Report Pack for Lync & Skype for Business Server 7.8 is a minor release, with enhanced features and functionality. See New Features.

New Features

The following new features are available in this release:

•

As of release 7.7, the report pack supports reporting for Skype for Business Server 2019.

•

As of release 7.6, Office Communications Server (OCS) is no longer supported by the report pack.

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 1. Gathering known issues
Known issue	Issue ID
When you upgrade from a version earlier than 7.3, and if you upgrade the Exchange ActiveSync, OWA, or Lync report packs before upgrading other report packs, the tasks for the other report packs are no longer able to run. Workaround Open each task in the task wizard and re-save all the task properties. The existing tasks can now be re-run.	393412
Servers should be assigned to a pool only when they have certain roles (i.e. the Server Inventory report shows a non-blank Pool value). It is unusual for a server to have both an Skype for Business role and a Lync role. In such cases, the Lync & Skype for Business Servers and Users gathering for a Lync server will incorrectly assign such servers to the Lync pool, even if the servers in question do not have one of those roles.	150029
Lync or Skype for Business sites that have multiple front-end pools are not supported. Traffic will be associated with correct server but will not always be associated with the correct front-end pool. Also, the server gatherings will generate warnings that moving servers between pools is not supported even when no servers have been moved between pools.	149794
The Run Now with Override menu option only works with MessageStats core tasks. It does not work with the MessageStats Report Pack for Lync & Skype for Business Server tasks.	92998
If you disable a Lync or Skype for Business user, the Lync & Skype for Business Servers and Users gathering task will categorize that user as an external user. The Enterprise Voice and Peer-to-Peer gathering tasks will incorrectly ignore any traffic associated with that user since the last time that the gatherings were successfully run.	131436

Table 2. Database known issues
Known issue	Issue ID
Installation of the MessageStats database on the same SQL Server Instance as the Lync or Skype for Business Archiving or CDR database is not supported since it can impair performance. Also, it is not recommended that you install MessageStats database on the same SQL Server as the Lync/Skype for Business Archiving or CDR database. This scenario can result in a performance impact in your Lync/Skype for Business environment. For performance and troubleshooting reasons, Microsoft does not recommend configurations in which the server that is hosting an Archiving or CDR database is used to host other SQL applications.	63311

Table 3. Reports known issues
Known issue	Issue ID
If a user is moved from one pool to a different pool, even after the user data has been regathered, the Peer-to-Peer Session Details report still shows the user sessions as belonging in the old pool. The primary URL does not change.	349150
In Lync or Skype for Business Server, file transfer sizes are no longer available in the Archiving database. As a result, file transfer volumes can no longer be reported for pure Lync or Skype for Business Server environments. If you have a mixed environment, file transfer sizes are counted.	NA
Peer-to-Peer sessions in which both session participants became disabled during the time period after the session but before the gathering task is run are handled incorrectly. These sessions will appear as public sessions in Peer-to-Peer Session Details report but will show a zero cost.	131442
Changing the pool for an Skype for Business or Lync server results in the server still being reported in the old pool. In a multiple pool scenario, if you create a second pool and add a server that has the same name as a server that previously existed in the first pool, the reports will continue to show the server as belonging to the first pool.	129614

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MessageStats 7.8 - Report Pack for Lync & Skype for Business Release Notes

Quest® MessageStats® Report Pack for Lync® & Skype for Business Server 7.8

About MessageStats Report Pack for Lync & Skype for Business Server

New Features

Known issues