Quest� Collaboration Services 3.9.1.21
These release notes provide information about the Quest� Collaboration Services release.
• About us
Quest Collaboration Services allows companies to establish secure collaboration between users in different forests; being used on a continuous basis, it allows you to reduce the costs and complexities associated with managing a decentralized, multi-forest network. Quest Collaboration Services provides a consolidated view of all collaboration processes and gives easy access to object management functionality. It assists corporate IT administrators in synchronizing data between separated forests, while taking into account organizational and business demands.
Quest Collaboration Services can be deployed in a single company (for example, between divisions and subsidiaries) as well as between separate companies (such as partners, consultants, and vendors). Quest Collaboration Services allows for granular and selective data synchronization, including global address list (GAL), free/busy information and calendar details information.
Collaboration Services 3.9.1.21 is a hotfix release, with new enhancements and functionality. See Enhancements.
The following is a list of enhancements included in this release.
Table 1.
Enhancements
The following is a list of issues addressed in this release.
The following is a list of issues, including those issues attributed to third-party products, known to exist at the time of release.
When upgrading the license to one for a different number of synchronized objects, you must perform a re-publication of all published collections.
Before installing or upgrading Collaboration Services 3.9.1.21, ensure that your system meets the following minimum hardware and software requirements.
The account used as the service account should also be used to install and configure Collaboration Services. Ensure that the account has the following rights:
• Member of the Built-In Administrator group in all domains where Collaboration Services is installed
• Member of the Local Administrators group on the computer where Collaboration Services is to be installed
NOTE: The full administrative rights for Exchange are different for each version. Refer to the Support site (https://support.quest.com) for the latest information on the required rights.
If your organization’s security policies will not allow the above permissions to be set, you can set the minimum permissions listed below to successfully install and configure Collaboration Services.
Refer to the Collaboration Services 3.9.1.21 Deployment Guide for the upgrade procedure.
IMPORTANT: Upgrading to Collaboration Services 3.9.1.21 is strongly recommended if you use Exchange 2013 or above versions.
To activate a new installation when you install Collaboration Services on a branch forest
1 Using the setup account, log on to the computer where you want to install Collaboration Services and run the Quest Collaboration Services Installation Wizard.
2 On the Welcome screen, click Next.
3 Read and accept the license agreement, and click Next.
4 Specify the user information, provide the license file, and then click Next.
5 Select which Collaboration Services features to install and either accept the default path for installation or specify a different folder, and click Next.
6 Specify the credentials for the service account to be used to start the Collaboration Services service. Click Test to check whether the specified account has a valid mailbox, and click Next.
7 Configure the Partner and click Next.
8 Configure Notifications by specifying who is to receive email messages with all the errors and warnings generated by service.
9 Enter the email address of the recipient in the Send notifications to box, and click Next.
10 On the Public Key page, click Browse to specify the HQ forest public key file location and provide the password for this file. Click Next.
11 Click Next and wait while the wizard completes the installation of Collaboration Services to the branch forest.
12 Click Finish to complete the wizard.
1 In the management console, right-click Collaboration Services and select Properties.
2 Select General and choose License.
3 Click Browse and select a new license file.
How to install the product from this CD:
1 Ensure that your computer meets the system requirements.
2 Run the product setup and follow the steps of the wizard. For details, refer to Collaboration Services 3.9.1.21 Deployment Guide.
Before you start the installation, it is recommended that you close all the previously open applications.
Additional information is available from the following:
• Online product documentation (http://support.quest.com/technical-documents/collaboration-services/)
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Central and Eastern Europe, Japan.
Quest provides software solutions for the rapidly-changing world of enterprise IT. We help simplify the challenges caused by data explosion, cloud expansion, hybrid datacenters, security threats, and regulatory requirements. We are a global provider to 130,000 companies across 100 countries, including 95% of the Fortune 500 and 90% of the Global 1000. Since 1987, we have built a portfolio of solutions that now includes database management, data protection, identity and access management, Microsoft platform management, and unified endpoint management. With Quest, organizations spend less time on IT administration and more time on business innovation. For more information, visit www.quest.com.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
• Submit and manage a Service Request.
• View Knowledge Base articles.
• Sign up for product notifications.
• Download software and technical documentation.
• Engage in community discussions.
• Chat with support engineers online.
• View services to assist you with your product.
This product contains the following third-party components. For third-party license information, go to https://www.quest.com/legal/license-agreements.aspx. Source code for components marked with an asterisk (*) is available at https://opensource.quest.com.
Use of this component is governed by the Boost Software License 1.0. Use of this component is governed by the MICROSOFT XML CORE SERVICES (MSXML) 6.0 license. Use of this component is governed by the SQLite 2003 license. Use of this component is governed by the Zlib 1.2.3 license.
This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software Inc.
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