These release notes provide information about this Quest® Unified Communications Analytics release.
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If you are upgrading from versions 8.1 or later, perform an in-place upgrade to ensure you maintain your collected data. Do not uninstall the previous version. If you uninstall the previous version, you will lose all the collected data.
If upgrading from 8.4 or an older version:
When upgrading from 8.4.1 or a newer version:
For more information about configuring the backup and restore batch files, see Appendix E in the UC Analytics Deployment Guide.
The following new features are available in this release:
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A new Organizations / Delivery Time Threshold Summary insight is added. You can now view a summary of the delivery times of messages in your organization. Delivery time is calculated as the difference between the message send date and receipt date for each recipient. If you collect only from the Exchange Tracking Logs data source, the Send Date for most messages is approximate. To collect the exact Send Date you must also collect from the Exchange (Online) Mailbox Contents data sources. To view data in the new insight, in Admin Settings | Classifications | Threshold Classifications, you must add a red threshold for Exchange Email Message Participant - Delivery Time. |
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Skype for Business 2019 supported. You can now gather data and view information for Skype for Business 2019. (127704) |
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Filtering changes so that when you are filtering a sub-attribute of a collection field, you can filter for any or all values that meet the filter criteria. Previously, when you filtered an insight for a sub-attribute of a collection field, the filter were applied as "Any" which sometimes gave different results than expected since the results would include values where only some members in the collection met the filter criteria. Now, when you filter collection fields, you can select multiple filters and specify All to ensure that only the results where all members in the collection meet the filter criteria are shown. For more information, see the section titled "Using Any or All to refine filtering" in chapter 3 of the UC Analytics User Guide. (167326) |
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New collection scope options are added to the Exchange Mailbox Contents and the Exchange Online Mailbox Contents data sources. These options allow you to restrict the collection scope to the default folders (Inbox and Sent) in a mailbox. (171634) |
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Option to enable server side data calculation for data-intensive insights. Customers with large amounts of data have had issues with the slow loading of some insights, receiving internal errors or even a browser crash because the insight response is too large. Insights that process large amounts of data include the Mailboxes / Mailbox Activity / Summary and the Mail Activity / Internal vs. External insights. |
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